Refund Policy
Effective Date: July 2025
At Glowingly Empowered, every item is made-to-order with love, intention, and quality through our trusted third-party partner. Because of the personalized nature of our products, we have a final sale policy with limited exceptions.
All Sales Are Final
We do not offer returns, refunds, or exchanges unless:
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The item arrives damaged, defective, or
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You receive the wrong item
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please email us within 7 days of delivery at glowinglyempowered@yahoo.com with the following:
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Your order number
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A clear photo of the item(s) in question
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A description of the issue
We will work with you to replace the item or offer a store credit where appropriate.
Lost or Delayed Orders
If your package is marked as delivered but you haven't received it, please:
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Check with neighbors or your local post office
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Contact us if the issue isn’t resolved
We are not responsible for lost or stolen packages once they are marked as delivered, but we’ll do our best to assist you.
Order Cancellations
Orders cannot be canceled or changed once placed, as production begins immediately through our third-party partner.
Questions?
If you have any questions about your order or this policy, please contact us at:
📧 glowinglyempowered@yahoo.com
We appreciate your support and understanding — thank you for being part of the Glowingly Empowered movement. 💖