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Refund Policy

Effective Date: July 2025

At Glowingly Empowered, every item is made-to-order with love, intention, and quality through our trusted third-party partner. Because of the personalized nature of our products, we have a final sale policy with limited exceptions.

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All Sales Are Final

We do not offer returns, refunds, or exchanges unless:

  • The item arrives damaged, defective, or

  • You receive the wrong item

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Damaged or Incorrect Items

If your item arrives damaged or incorrect, please email us within 7 days of delivery at glowinglyempowered@yahoo.com with the following:

  • Your order number

  • A clear photo of the item(s) in question

  • A description of the issue

We will work with you to replace the item or offer a store credit where appropriate.

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Lost or Delayed Orders

If your package is marked as delivered but you haven't received it, please:

  • Check with neighbors or your local post office

  • Contact us if the issue isn’t resolved

We are not responsible for lost or stolen packages once they are marked as delivered, but we’ll do our best to assist you.

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Order Cancellations

Orders cannot be canceled or changed once placed, as production begins immediately through our third-party partner.

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Questions?

If you have any questions about your order or this policy, please contact us at:

📧 glowinglyempowered@yahoo.com

We appreciate your support and understanding — thank you for being part of the Glowingly Empowered movement. 💖

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